Contact, reports and appeals

Email info@pixelpulse.gg for private website, account, administration, or privacy enquiries. Use the PixelPulse Discord #help-and-support channel for public questions about the community, guides, and planned WARDOGS server. Do not post account details, reports, or evidence publicly.

Privately contact a PixelPulse Moderator and include:

• the server or channel;
• the approximate UTC date and time;
• the relevant Discord, game, or website account identifiers;
• a factual description of what happened; and
• original message links, screenshots, clips, logs, or other evidence when available.

Staff assign a case ID and keep reporter identities and evidence private within the moderation team. Reports should not be repeated publicly.

A sanctioned member may privately contact a Moderator with:

• their account identifier;
• the case ID, if known;
• the action being appealed;
• why the action should change; and
• any new context or evidence.

A moderator other than the original decision-maker reviews the case whenever staffing permits. The reviewer may uphold, reduce, expire, or revoke the action. PixelPulse targets a response within seven days.

Email info@pixelpulse.gg with the subject Privacy request. A private support request through the PixelPulse Discord is available as an alternative. Do not publish identity documents, account details, or other personal information in a public channel.

Staff may request reasonable information to verify account ownership before disclosing, correcting, or deleting data. Read the privacy and cookie notice for the data categories, purposes, retention criteria, and available rights.

For credible threats, doxxing, scams, malware, or immediate danger, preserve account IDs, message links, and timestamps, report the content to Discord or the relevant platform, and contact local emergency services when someone may be at immediate risk. Do not redistribute harmful material publicly.